APHHotels.com Privacy Policy

Last Updated on: Feb 2021

In order to provide you with the best experience when using our system, we may collect, use, disclose, process and protect your personal identifiable information or personal data. Our system is owned and operated by Traveloka Group of Companies (“APHHotels“, “Us“, “We“, or “Our“).

We believe you should be informed about what kind of personal data we collect and how we use it in our system, both through our website and/or app (the “Site“). By reading this Privacy Policy, you can always make the best decision about the personal data that you share with us. Personal data here refers to any information which are related to an identified or identifiable natural person (“Personal Data“). By clicking “agree”, you acknowledge that you have read this Privacy Policy and the APHHotels Terms of Use (link) and understand their content and consequences, and you agree and give consent to Us for the collection, use, disclosure and processing of your Personal Data in accordance with this Privacy Policy and/or the Terms of Use. Further, you acknowledge that every Personal Data that you have provided or will provide is yours to share and is true and accurate.

From time to time, APHHotels may revise this Privacy Policy to reflect changes in the laws and regulations, our use practices, the features of our Site and/or advances in technology. If we make revisions that change the way we collector use your Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies and practices. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the Site. You will be deemed to have consented to any modification of the Privacy Policy when you use the Site after the effective date of the modification.

 

Information We Collect

Following your consent, we may collect your Personal Data to provide our services to you when using the Site. In addition, we can also collect the Personal Data for other reasons as provided further in the Privacy Policy. The Personal Data consist of the information as seen below.

How We Use Your Information

We may also collect, maintain and store your information to offer you the best packages that will be suitable with your preferences. In addition, we may also use your information as collected through the Site for the following purposes:

registering your use and/or access of the Site;

We may also use your Personal Data and other information collected for:

Sharing of Your Personal Data

Your Personal Data may be shared to other companies, organizations and/or individuals (the “Third Party“) for completing the service we provide to you. We may engage the Third Parties for obtaining their services which include, however are not limited to website hosting, data analysis, marketing, promotions, processing credit card transactions and other relevant services.

Depending on your location, APHHotels and the Third Party may also be transferring your Personal Data overseas.

Please note that APHHotels may disclose your Personal Data pursuant to the following conditions:

Access to or Correction of Your Personal Data

When you provide us with your Personal Data, please ensure that it is accurate and complete. If you believe that any of your information under our possession contains errors or omissions, please log into your account on the Site and correct the information. In addition, please update your Personal Data through your account in a timely manner, should there be any changes. If you wish to correct an error or omission in any Personal Data under our possession that cannot be corrected via our Site, or to access your Personal Data under our possession or control, or as provided for by applicable laws, please submit your request to our contact details listed below.

Withdrawing Consent

You may withdraw your consent to our collection, use or disclosure of your Personal Data, by giving us a reasonable notice. If you wish to withdraw your consent, please inform us at our contact details listed below. Upon your request, we will cease to collect, use or disclose your Personal Data, unless required by law or if we have legitimate business or legal purposes for retaining such data. Note that by withdrawing your consent to our collection, use or disclosure of your Personal Data, we may not be able to continue providing you with our services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services. If after withdrawing consent, you decide to again use our services, you will need to click “agree” again to confirm on your consent as stated above in this Privacy Policy.

Removal of Your Personal Data

You may have the right to ask your Personal Data collected and processed by us to be removed, by giving us a reasonable reason. If you wish to remove your data, you should inform us at our contact details listed below.

Upon your request, we will strive to remove your Personal Data in our system. We will also cease to collect, use or disclose your personal data, unless required by law or if we have legitimate business or legal purposes for retaining such data. Note that by requesting us to remove your Personal Data, we may not be able to continue providing you without services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services.

Retention of Your Personal Data

Your Personal Data will be retained for as long as your account is still in existence and as needed to provide you without services. We shall cease to retain Personal Data, or with reasonable effort to remove the means by which the Personal Data can be associated with You as an individual, as soon as, 1) the purpose for which Personal Data was collected is no longer being served by the retention of data; and 2) it is not required by the applicable laws and/ or not necessary for business purposes.

Protection of Your Personal Data

We will protect your Personal Data by maintaining reasonable security arrangements, including physical, technical and organizational procedures, to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. If there is any breach of Personal Data, we will notify you through our channels, whether directly or indirectly, to give you sufficient information regarding such breach of Personal Data. Following the notification, wewill strive with our utmost best effort to recover the security of your Personal Data in our Site.

Links to Other Websites

Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Please note that we are not responsible for the privacy policy or practices of such other websites and advise you to read the privacy policy of each website you visit which collects your Personal Data.

Registration and Memberships

This Site allows you to create a user account based on the data you provide. By providing the data, registering, and creating your account, you warrant that:

Miscellaneous

Our Contact

If you have any questions or requests relating to this Privacy Policy, please contact us through: privacy@APHHotels.com or +6012-231-9783

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